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Interlibrary Loan: ILL notifications

ATTENTION, PLEASE!

If there are notices pertaining to ILL, we will have them here. Please check below for current notices. Notices will be arranged by date, with the newest notices at the top. And as always, if you have any questions, please contact someone at ILL:

  • Come to the circulation desk at the library. 
  • Call us at (315)792-3262.
  • Email us at ill@utica.edu.

Current notices

2/11/2021

What is the issue: At the end of the ILLiad registration form, there is a check box asking if users can pick up their loan items from the library. This checkbox is also at the end of the form to update user information. The form will not update unless this box is checked. Please check this box, whether or not you are a distance user and whether or not you can come into the library. Checking the box will not affect how your request is processed, nor does it mean you have to come in to get your items. 

Who will be affected: First time ILL users or people updating their ILL profile.

When will the issue be resolved: Unkown, but we are working on trying to resolve it.

1/27/2021

What is the issue: Due to the pandemic, we are seeing longer than average wait times getting loan requests to our patrons. The reason for this is multi-fold:

  • Many libraries are either closed or are not lending from their physical collections.
  • Due to increased use, shipping times have increased.
  • For your safety and ours, we are quarantining all incoming items for three days.

Because of this, we are asking that you allow for at least a two week turnaround time for ILL loan requests. 

Who will be affected: Patrons requesting physical items through interlibrary loan.

When will the issue be resolved: Unknown, but presumably when the pandemic is over.