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Have questions regarding RefWorks or need technical support?
Contact the library for help.
Reference hours are generally:
- Monday – Thursday: 8:00 am – 9:00 pm Eastern Time
- Friday: 9:00 am - 1:00 pm Eastern Time
- Sunday: 3:00 pm – 9:00 pm Eastern Time
You can also chat with a librarian anytime, 24/7, using AskUs 24/7 (see box below)
In addition, the new RefWorks Support Pages are available at any time.
Chat with a librarian on AskUs 24/7!
What is RefWorks?
RefWorks is an online research management, writing and collaboration tool that is designed to help researchers easily gather, manage, store and share all types of information, as well as generate citations and bibliographies. You can access RefWorks at refworks.proquest.com.
With RefWorks you can:
- Gather references automatically from article databases and indexes while you research
- Insert formatted references into your paper in a variety of styles (MLA, APA, Turabian, etc.)
- Format your footnotes and bibliographies
- Create a personal research database online
- Share references with others
When accessing RefWorks, new users need to create a username and password. You must use your utica.edu email to register.
Questions about RefWorks can be directed to the reference librarians at firstname.lastname@example.org